General Terms & Conditions

Vismaya Suvarnabhumi

PRESS INFORMATION PUBLIC SHARE
These terms and conditions, as may be improved later and applied to all our services, both directly or indirectly, are for public share. When you have completed a reservation and your future guests’ visit, you acknowledge and agree follow the conditions specified below.
 

I. General Information

General
Goods and service (stated in standard Thai currency and local time)           THB
Customer care and Front office service 24-hour service
Check-in Time: 14:00(2:00 p.m.)
Check-out Time: 12:00(12 p.m. Noon)
Guest Room type
Deluxe Standard Room Size 32 Sq. m
Deluxe Pool View Room Size 32 Sq. m
Executive Suite Room Size 64 Sq. m
Bed type
Double Bed Standard King size Size 76” X 80”
Twin Bed Separately bed Size 38” X 75”
Extra Bed Bed is added in extra Size 38” X 75
Standard guest room amenities
▪ Air-conditioning ▪ LCD Television ▪ In-room Safety box
▪ Personal Toiletries ▪ Refrigerator ▪ Hairdryer
▪ Coffee/Tea making facility ▪ Daily 2 bottle of drinking water ▪ Private bathroom with water heater
Hotel facilities
▪ Jana Restaurant Breakfast service 05:30 – 10:00
A la cart Thai – Inter menu 05:30 – 23:00
▪ F&B Room service A la cart Thai – Inter menu 07:30 – 23:00
Drinking menu 24-hour service
▪ Swimming Pool Daily service 07:30 – 20:30
▪ The Spa- Massage & Spa Pre-booking is required 09:30 – 21:00
▪ Airport Shuttle service Interval service per hour 24-hour service
▪ Private limousine servic Pre-booking is required 24-hour service
▪ Hi-speed Internet, Wi-Fi signal throughout common space and in-room
 

II. Applicable Law and regulation

Vismaya Suvarnabhumi is the hotel located in the Kingdom of Thailand, which has been operated under the Ministry of Public health. Request for non-smoking in any rooms except the smoking area provided. Any violation may subject to fine up to THB2000 duly the royal Thai law statement.
 

III. Terms & Conditions

Guest Room policy
  • Guest must be a majority personal the age of 18 or above. Any minor person lower than 18 years old will be accompanied by the adult.
  • Baby cots are reserved upon the advance request and subject to availability.
Guest policy & Room occupancy
  •  Children lower than 7 years are to stay by using existing bed. Individual age’s above7 are considered in an adult rate.
  •  Room occupancy is strictly limited by hotel’s requirement. Maximum 2 people are allowed in Double or Twin room and maximum 3 people in Triple room.
  • The extra bed will be only added for Double room type. It will not be applicable to Separate Twin bed.
  • The hotel reserves the rights to accept only Dog guide by prior to inform the hotel in advance
Complement & Additional requests
Early check-in or late check-out is offered for availability, subject to availability. Extra charge may be considered as THB200.- per hour.
No-showing, Amendment & Cancellation policy
  • No-showing or late notification with less than 72-hour prior to arrival date will be charged 100% of booking.
  • Any amendment and cancellation could be given in prepared document (Fax or E-mail) prior to 7-day in advance without charge.
  • Non-refundable booking will not be applied.
Damage policy
  • Any loses and founds will not be responsible herein after check-out. We will keep all matters up to 24-hour. In case the guest cannot take it back by themselves, any delivering and related fee will be paid by the guest throughout.
  • Any damage of improvidence matter by guest during stayed will be appropriate charge in actual hotel rate.
Payment method
  • The payment must be made by cash or a major credit card, preferred VISA and MasterCard in Thai baht (THB).
  • In term of reservation guaranteed by the credit card, the referred register and the check-in guest must be the same person. The guest is requested to show the major credit card and confirm the identity on the check-in date.


Vismaya Suvarnabhumi Hotel

98 Moo15 Soi King Kaew 43, King Kaew Road, Racha Thewa, Bang Phli Samut Prakran 10540.